Why I use and like Booking.com?
I have used Booking.com for many years now in Germany, Austria, England, Italy and California. My experience with the service has been excellent for the following reasons:
- Real hotel reviews. Having also written reviews for Booking.com, I know they are very diligent to obtain honest and verified reviews so that when you read about others' experiences at a certain hotel you get a real opinion that actually helps you. This is very important when planning your trip.
- Useful hotel location information. The information listed on hotel descriptions is very detailed with respect of how close the hotel is to public transportation and if it has free parking.
- Useful hotel contact information. The description of each hotel includes a real phone number and email address. I have used both sets of information especially when I knew I would arrive late especially at small hotels. Being able to call a real person to make arrangements for late arrivals was a life saver on multiple occasions.
- Excellent cancellation policy. When planning a trip there are many unknowns, and I make changes to our itinerary several times before our trip. Using Booking.com gives me peace of mind when it comes to cancelling reservations in order to make new ones.